What Information We Hold About Your Account
When you open an account with us, we collect your registration details (name, email address, phone number), device identifiers, and IP address logs. If you deposit or withdraw using DANA, OVO, GoPay, or QRIS, we record the transaction reference and amount — but we do not
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store your full e-wallet credentials or bank PIN. Session data from your browser or mobile device helps us detect unusual login activity and protect your account from unauthorised access. Access to certain account features depends on local law, and our data practices are aligned to the
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jurisdictional rules that apply where local law permits. We retain active account data for the duration of your membership and archive closed-account records for a minimum of five years in line with standard financial compliance periods.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.